The Book Forge – Booksmith Academy

We want you to be satisfied with your purchase, but we also want you to give your best effort to apply all of the strategies in the course. Booksmith Academy (from here on referred to as “The Company”) provides a 30-day money-back guarantee for The Book Forge. That money-back guarantee is governed by the following terms.

In order to qualify for a refund you must submit proof that you did the work in the course and it did not work for you. In the event that you decide your purchase was not the right decision, within 30 days of enrollment, contact our support team at kate@booksmithacademy.com and let us know you’d like a refund by the 30th day at 11:59 GMT. You must include your coursework with your request for a refund. If you request a refund and do not include your coursework by the 30th day, you will not be granted a refund.

The work that you need to submit with your request for a refund includes ALL of the following items:

• You must have attended or viewed all of the sessions by providing your notes from each session via email.
  
• You must have evidence of having completed the workbooks provided for each month and done any activities set during the live sessions.

• We will NOT provide refunds more than 30 days following the date of purchase. After day 30, all payments are non-refundable and you are responsible for full payment of the fees for the program regardless if you complete the program.

  Please note: If you opted for a payment plan and you do not request a refund within 30 days, with the required coursework at the time of your refund request, you are required by law to complete the remaining payments of your payment plan.

  Upon determining that you are entitled to a refund pursuant to this policy, the Company will promptly issue an instruction to its payment processor to issue the refund. The Company does not control its payment processor and will not be able to expedite any refunds.

  If you receive a refund of any purchase through this money-back guarantee, that shall immediately terminate any and all licenses granted you to use the material provided to you under this Agreement. You shall immediately cease using the material and shall destroy all copies of the information provided to you, including without limitation: video recordings, audio recordings, forms, template documents, slide shows, membership areas, social media groups limited to paying members, and other resources.

  All refunds are discretionary as determined by The Company. To further clarify, we will not provide refunds after the 30th day from your date of purchase and all payments must be made on a timely basis. If payments are not made on time, you agree to pay interest on all past-due sums at a rate of 1.5% per month or the highest rate allowed by law, whichever is greater.

  If you have any questions or problems, please let us know by contacting our support team directly. The support desk can be reached at: admin@booksmithacademy.com.